Successful companies are learning organisations and Malta Freeport Terminals considers employee training to be as important as capital investment. In line with the Company’s expansion programme strategy, training is playing a pivotal role within the Company and has been stepped up as Malta Freeport engaged in a heavy recruitment programme particularly Equipment Operators. Additionally training is also being emphasised following the recent investment in tandem Cranes to ensure that the Operators are capable of effectively operating such equipment.
In view of its philosophy, Malta Freeport pushes forward numerous measures in the field of training personnel in various spheres. The main objective of the training process is to develop the knowledge, skills and attitudes in the Company’ employees that are necessary for the effective performance of their work. The development programmes are harnessed to enable the business to compete more effectively through courses aimed at raising the organisation’s performance level by improving the quality of service offered. Particular emphasis is presently being given to boost productivity levels attained both as regards ongoing training as well as through the new methods being pursued.
The responsibility of training at Malta Freeport Terminals lies in the hands of the Freeport Training Centre which now forms part of the Operations Department. This is proving to be the right vehicle for personnel training and the positive effects it is generating are permeating the entire Company. Training and development programmes are run from when the individuals join the Company to ease the employees’ adjustment to the organisation and continue through their career with the Freeport. Indeed, retraining of employees is becoming mandatory because work methods are continually evolving, and new equipment and technology being introduced. The ongoing training programmes organised are aiding to develop a multi-skilled workforce capable of operating flexibly across different work functions to fit the Company’s environment. This ensures that all employees perform to job requirements and further prepares them for an enlarged job scope and greater responsibilities whilst responding rapidly to the Company’s needs in view of the forecasted growth in business.
When designing the training programmes for the different levels of personnel, clear and concise objectives are formulated in order to have an important means for evaluating their effectiveness. Through performance appraisal, employees are assessed in order to determine how well they are performing their assigned tasks. The feedback of the results is enabling the Company to improve training plans, programmes and techniques.
Several training techniques are used in the training programmes including practical sessions particularly for the Equipment Operators on the various equipment, lectures, discussions, group exercises and case studies. Tuition of the various training sessions is mostly provided by the employees of the Company. In addition to having the required experience, good communication skills and knowledge of the training programmes’ goals, the trainers are also well informed on the Company’s philosophy and objectives which enables them to guide the trainees to meet the clients’ requirements. Training programmes are also organised for the trainers employed by the Company to ensure that they are kept abreast of the latest training techniques. Depending on the training programmes organised for the various levels of personnel, local and foreign tutors are also engaged from various training institutions competent in their field to run the various training courses.