FAQ's

 Where can I find information about Malta Freeport Authority?

The Malta Freeport Corporation Limited is the sole administrative, regulatory and licensing Authority of the Freeport.  Whilst fulfilling its role efficaciously and harmonising the port operations, it guarantees its clients minimum bureaucracy and red tape in all activities.  The Malta Freeports Act 1989 was drafted with special attention given to Malta’s application to join the European Union and is, consequently, in full conformity with EU regulations. Reference can be made to the Malta Freeports Act 1989.

Is Malta Freeport Terminals a government organisation?

Malta Freeport Terminals is now a private company and is the single operating company of both Container Terminals and the warehousing facilities.  In October 2004, the Government of Malta awarded CMA CGM, the third-largest shipping line in the world, a 30-year concession to operate and develop Malta Freeport Terminals. In February 2008, the Government of Malta granted CMA CGM an extension of the concession for Malta Freeport Terminals from 30 years to a total of 65 years. In November 2011, CMA-CGM transferred half of its shares in Malta Freeport Terminals to the Yildirim Group of Turkey. In June 2013, CMA CGM sold a 49% interest in port operator Terminal Link to China Merchants Holdings (International) Company Limited. Since then, Malta Freeport is undertaking a heavy investment  targeting the Port’s infrastructure and equipment.

Is Malta Freeport Terminals a transhipment port?

Over 95% of Malta Freeport’s container traffic is transhipment business. Indeed, Malta Freeport focuses on the hub concept whereby cargo is discharged from large mother vessels and relayed to  regional ports by regular feeder vessels. This concept offers a multitude of benefits, including fewer mainline port calls, reduced voyage times through minimal diversions and shorter transit times by switching east and west bounds at the Freeport. As a result, this would enable them to concentrate on profitable voyage legs.  Being strategically located on the main trade routes in the Mediterranean vessels can call at Malta Freeport with a minimal deviation of just six nautical miles between Gibraltar and the Suez Canal. Shipping lines calling at Malta Freeport are able to serve both east and west Mediterranean markets with a single main line call.

Which overseas ports are served from Malta Freeport Terminals?

Presently Malta Freeport Terminals has connections with over 125 Ports worldwide, over 70 of which are in the Mediterranean and the Black Sea. Click on Ports Served for a full list of the ports presently served from Malta Freeport Terminals. 

  • Which are the major shipping lines presently calling at Malta Freeport Terminals?

Various renowned international carriers in the containerisation industry are operating regular mainline services from Malta Freeport Terminals. These include:

2M

  • Maersk
  • MSC

Ocean Three

  • CMA CGM
  • CSCL
  • UASC

Others

  • Seago Lime
  • Hapag-Lloyd
  • Hamburg Sud
  • Hanjin Shipping

 

A number of shipping lines are presently operating feeder services from Malta Freeport Terminals.

Common Feedering is available at Malta Freeport Terminals and is provided regularly by;

  • Brointermed Lines
  • Medex Container Services
  • MTL Container Line
  • Tarros SpA
  • United Feeder Servfices
  • X-Press Feeders

Other Feedering Services are being operated by:

  • CMA CGM (NAF)
  • CMA CGM (FAS)
  • Seago Line
  • Maersk Line

 

 

How can I obtain a list of the Shipping Agents in Malta?

 

There are several ways of doing this:

For the list of shipping agents representing the shipping lines calling at Malta Freeport Terminals Limited kindly click on List of Shipping Agents representing the shipping lines calling at Malta Freeport Terminals.

You can also contact The Malta Chamber of Commerce, Enterprise and Industry for such information Transport Malta.

How can I transfer cargo from Malta to an overseas destination?

 

You are kindly advised to refer to the List of Services operating from Malta Freeport Terminals in the Ports Served Section in the site to identity which shipping services call at the requested port. You are than requested to refer to the List of Ship Agents in the same section to be able to contact the particular agent depending on the shipping lines operating the requested service.

If the requested port is not served directly from Malta Freeport Terminals you can still contact the shipping agents of the shipping lines calling at Malta Freeport as they might be in a position to reach the requested ports by transhipping through another port. Alternatively you may contact the Malta Maritime Authority.

Can you provide us with an indication of what it will cost to ship goods from Malta Freeport Terminals to an overseas destination?

 

Unfortunately, we cannot answer any questions about tariffs for shipping containers. For this information you need to contact the shipping companies that offer a service to the destination in question. Hence you are kindly advised to refer to the List of Services operating from Malta Freeport Terminals under the Ports Served Section in the site to identity which shipping line call at the requested port. You are than requested to refer to the List of Ship Agents to be able to contact the particular ship agent depending on the shipping lines operating the requested service.

 

Can I pay on-line for any services offered by Malta Freeport Terminals?

 

On-line payment for full domestic container transactions is possible. Malta Freeport Terminals launched this on-line payment system, using the Bank of Valletta (BOV) Internet Banking platform. Companies can pay for the following charges, namely:

Imports: All Imports Full (containerised cargo) including IMOs, Reefers, OOG and Storage

Exports: Normal Exports Full (containerised cargo)

Once payment is effected, clients just have to present the transaction receipt generated by BOV’s Internet Banking service at Malta Freeport Terminals’ Main Gate. Clients also have to present the respective gate forms and delivery orders in the case of local imports to be able to collect the containers and the Shipping Orders in the case of local exports to be able to deliver the containers.

This BOV Internet Banking System is available 24 hours a day, seven days a week.

Note: Should you have any queries regarding Internet Banking, you are kindly requested to contact the BOV Customer Service Centre on Tel: (356) 2131 2020 from 08:00 hrs to 20:00 hrs or on e-mail address csc@bov.com. If you want to contact a representative of Malta Freeport Terminals, you are kindly requested to contact Malta Freeport Terminals Marketing Departmemt on Tel: (356) 2225 1206.

Download pdf of the Bill Payment Procedure for details on the On-line Bill Payment Functionality Procedure.

How can I obtain a copy of Malta Freeport Terminals Tariff?

 

The Malta Freeport Terminals Tariff is only distributed to Malta Freeport Terminals' clients.

What are the competitive advantages of opting for Malta Freeport Terminals as the Mediterranean transhipment hub?

 

Benefits that set the Freeport apart from other Mediterranean container terminals include:

  • Strategic location capable of serving the east and the west of the Mediterranean in a single call
  • Minimal diversion distance of just six nautical miles between Gibraltar and the Suez Canal
  • Easily accessible and safe port entrance
  • Natural and sheltered deep water harbour
  • Port configuration predisposed for least delays for vessels wanting to berth or sail
  • The Turning circle inside the harbour leads to manoeuvring areas for the two Terminals
  • State-of-the-art transhipment facilities offering 2 kilometres of operational deep water quays. The water depth at the North Quay of Terminal Two  is 17 metres and 15.5 metres at Terminal Two South Quay and Terminal One  North Quay. . The Terminal is served with twenty-three Quayside Cranes, nine of which were purchased over the last three years. These Cranes are served with a full complement of yard equipment.
  • Links by regular liner services with 130 ports world-wide
  • Proven track record
  • Top-notch Technology
  • Highly skilled, professional and flexible personnel
  • Fast turnaround times
  • Cost-effective operations
  • Harmonious relations with workers
  • All-year favourable weather conditions

Reference is also to be made to the Container Terminals Section in site under Benefits.

Where can I find statistical information about the handling of cargo in Malta Freeport Terminals?

For information about the handling of cargo at Malta Freeport Terminals please refer to Container Terminals Section in site under Traffic.

What are the latest developments at Malta Freeport Terminals?

Since being privatised in October 2004, Malta Freeport Terminals has embarked on a heavy investment programme in brand new equipment and in the expansion of its yard facilities. Dredging works were also conducted on the North Quay of Terminal Two to -17 metres LAT  enabling  the Freeport to berth vessels with a 15.5 metres draught at this berth  The Company is presently pursuing various other investment programmes aimed at boosting the operational quay length to over 3 kilometres. This is being attained through quay and yard infrastructural developments and the purchase of additional equipment. Dredging works  of the South Quay of Terminal Two  and the North  and West Quays of Terminal One as well as the deepening of the Marsaxlokk Port fairway have commenced. For further details on Malta Freeport Terminals' Expansion Programme, kindly refer to Expansion Programme under Container Terminals Section in the site.

Where can I find information about warehousing facilities at Malta Freeport?

 

Malta Freeport Terminals' distripark facilities represent an important link in the transhipment chain as they support logistic providers in their efforts to achieve a better quality and more efficient regional distribution depot. The Freeport's round-the-clock industrial storage operations are supported by highly developed customised infrastructure as well as extensive transport networks which link Malta Freeport to around 130 ports worldwide on a regular basis. Since the warehousing facilities lie only six kilometres from the Island's international airport, Malta Freeport opens up excellent opportunities for sea and air links stretching world-wide, another reason why Malta Freeport can justifiably claim to be a strategic choice for transhipment.

Since the Freeport's distripark facilities are within a freeport zone, this paves the way for a wide range of activities to be carried out with no duties levied on the transhipped cargo.  For a company to carry out business within the freeport zone, it has to be licensed by the Malta Freeport Authority and its operations will have to complement the Freeport's activities.  Substantially all goods imported by a licenced company are exempt from customs duty, with goods transferred out of the Freeport into the ‘EU’ subject to duty. Additionally, in terms of the Business Promotion Act (BPA), Freeport licenced companies are BPA qualifying companies and are eligible to two main incentives, namely reduced rates of tax and investment tax credits. Through the utilisation of these facilities clients can engage in an extensive range of handling operations including cargo consolidation, break-bulk, storage, re-packing, re-labelling and onward shipping. In addition, Malta Freeport also offers assembly and processing possibilities and in some instances, goods finished or partly finished in Malta may qualify for a certificate of origin from the Freeport Authority, provided that certain criteria are met. Each warehouse covers an area of 2,400 square metres, of which 1,000 square metres is covered area.  Presently Malta Freeport Termimals' warehousing facilities are all leased.

For further information on Malta Freeport Terminals' Distripark Facilities, kindly contact Malta Freeport Terminals' Marketing Department.

Where can I find information about the history of Malta Freeport Terminals?

Information about the history of Malta Freeport Terminals can be found in the 'About Us'  Section in the site under Port History.

Can you please give me brief information on Malta Freeport Terminals' facilities?

Kindly download pdf of Malta Freeport Terminals - A major transhipment hub in the Mediterranean for brief information on Malta Freeport's facilities.

I am looking for photography of Malta Freeport Terminals.

 

You will find some excellent photos of Malta Freeport Terminals in the Photo Gallery Section in the site.

How can I obtain information on working at Malta Freeport?

For any available vacancies with Malta Freeport Terminals refernce is to be made to the Vacancies Section in site. Persons wishing to have a career with Malta Freeport Terminals are requested to send their C.V. to The Human Resources Manager on e-mail: hr@maltafreeport.com.mt.

Where can I obtain information about guided tours of Malta Freeport Terminals?

 

You are kindly requested to contact the Marketing Department of Malta Freeport Terminals Ltd. on (+356) 2165 0200 between Monday and Friday.  Kindly note however, that guided tours are only possible as part of a group and not on a one-to-one basis.

 

 Can Malta Freeport Terminals sponsor my event?

In exceptional cases, Malta Freeport Terminals sponsors events organised by institutions with connections with Malta Freeport Terminals.

How often is the information on Malta Freeport Terminals' Internet site updated?

Malta Freeport Terminals strives to update the information represented within this website as often as possible or whenever new items of information are released by the Company from time-to-time.