Malta Freeport is fully committed to personnel development as its greatest ally in seeking to attain higher productivity levels and more cost-effective, efficient and reliable services.
Successful companies are learning organisations. Malta Freeport Terminals considers human capital improvement to be as important as capital investment as it increases the organisation’s performance level by improving the quality of service offered. As one of the largest companies on the island, training provides a key tool in attracting human resources and then develop the required skills to keep the Terminals operating at optimum levels. In view of its philosophy, Malta Freeport pushes forward numerous measures in the field of training personnel in various spheres. The main objective of the training process is to develop the knowledge, skills and attitudes in the Company’s employees that are necessary for the effective performance of their work. By improving efficiency and productivity, our clients benefit from shorter vessel working times while the Terminal has additional capacity at the berths.
Malta Freeport’s greatest strength lies in its personnel having years of experience as well as professional pride to do the job right.
Training and development programmes are run from when the individuals join the Company to ease the employees’ adjustment to the organisation and continue through their career with the Freeport. Indeed, the retraining of employees is becoming mandatory as work methods are continually evolving, and new equipment and technology are being introduced. The ongoing training programmes organised are aiding to develop a multi-skilled workforce capable of operating flexibly across different work functions to fit the Company’s environment. This ensures that all employees perform to job requirements and further prepare them for an enlarged job scope and greater responsibilities whilst responding rapidly to the Company’s needs.
When designing the training programmes for the different levels of personnel, clear and concise objectives are formulated in order to have an important means for evaluating their effectiveness. Through performance appraisal and skills-gap analysis, employees are assessed in order to determine how well they are performing their assigned tasks. The feedback of the results is enabling the Company to give the employees the training that they require to raise their skill level and to improve the Freeport’s training plans, programmes and techniques.
Several training techniques are used in the training programmes including practical sessions particularly for the Equipment Operators on the various equipment, lectures, discussions, group exercises and case studies. Training sessions are mostly carried out by specially selected in-house trainers who are knowledgeable about the latest training skills and techniques. In addition to having the required experience, good communication skills and knowledge of the training programmes’ goals, the trainers are also well informed on the Company’s philosophy and objectives which enables them to guide the trainees to meet the clients’ requirements. Training programmes are also organised regularly for the trainers employed by the Company to ensure that they are kept abreast of the latest training techniques.
A service company depends on the quality of its personnel. The results attained by the Freeport over the years would not have been possible without the hard work and loyalty of the Company’s dedicated employees.